Refund and Exchange Policy

Thank you for choosing Lederhosen Outfit for your traditional German clothing needs. We are committed to providing you with the highest quality products and exceptional customer service. Our refund and exchange policy is designed to ensure your satisfaction with every purchase. Please take a moment to review the details below.

Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer refunds on items returned within 10 days of the original purchase date. To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. Please include the original receipt or proof of purchase with your return.

Upon receiving your returned item, our team will inspect it to ensure it meets our return criteria. We will then notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to reflect on your account, depending on your card issuer’s policies.

Exchanges

We understand that sometimes you may need to exchange an item for a different size, color, or style. We are happy to offer exchanges on items returned within 10 days of the original purchase date. To be eligible for an exchange, the item must be unused, in the same condition that you received it, and in its original packaging. Please include the original receipt or proof of purchase with your return.

Once we receive your item, our team will inspect it and process the exchange. If the item you are exchanging is of greater value, you may need to pay the price difference. If the item is of lesser value, we will issue a refund for the difference to your original method of payment.

Non-Refundable and Non-Exchangeable Items

Certain items are non-refundable and non-exchangeable, including:

– Custom-made or personalized items
– Final sale items
– Items marked as “non-returnable” or “non-exchangeable” at the time of purchase
– An item ordered in multiple sizes is not refundable
– Free Items

Please review the product description carefully before making your purchase to ensure eligibility for refunds or exchanges.

Shipping

You are responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us immediately at info@lederhosenoutfit.com. Our customer service team will work with you to resolve the issue promptly, whether it be through a replacement, exchange, or refund.

Contact Us

If you have any questions or concerns about our refund and exchange policy, please do not hesitate to contact us at info@lederhosenoutfit.com. Our knowledgeable and friendly customer service team is here to assist you and ensure your shopping experience with Lederhosen Outfit is enjoyable and hassle-free.

Thank you for choosing Lederhosen Outfit for your German traditional clothing needs!